Efosa Express proudly belongs to the first generation of indigenous transportation companies, as we started with one taxi-cab (MBC 5095) in 1975 in Benin City. By 1981, our fleet of vehicles was over 30, mainly town-service taxis and Danfo buses (Tuke Tuke) in Benin City. At some stage, we ventured into mini-haulage business using Mitsubishi Canter trucks to transport tomatoes from Zaria to Benin City. It was in 1981, that we purchased our first 30-Seater Mitsubishi Rosa bus for Lagos to Benin inter-state travel. Three days after the bus was purchased, and after making its maiden trip to Lagos, the driver of the vehicle, by name Mr. Efosa, decided to brand the bus boldly with EFOSA EXPRESS .That was the birth of our brand name.
For the first three years of our operation on the inter-state, all the four major transporters, including our Company, operating on the Benin To Lagos route, were utilizing one common motor-park location at Iyaro, on a turn-by-turn basis. Our company was the first to quit that general motor park, and move our operations to more conducive and exclusive purpose-built premises at No 40, Urubi Street. We were later to move to No. 2, Urubi Street, Iyaro, which remains one of our operating stations till date.
That was our first successful attempt or move to differentiate ourselves from the others , and begin to provide services which surpass the industry standards. In 1997, we created the Efex Executive Bus Rentals services to provide air-conditioned buses for our clients’ ceremonies, events, excursions etc. That was a foretaste of the big bang of 2004, when we launched Efex Executive A/C bus for commercial travelers in Nigeria. The introduction of Efex Executive A/C Bus was to elevate us from all other transporters in the mini-bus sector of the industry. Even our competitors did not believe it was viable or sustainable; hence it took almost one year later before others started venturing in one after the other.
It is to our great satisfaction that today, millions of Nigerian road travelers now enjoy this brilliant idea from our stable. We are sure that other West African countries and indeed other African countries are also switching over to A/C bus travel. Barely 18 (eighteen) months after we commenced executive A/C bus services in Nigeria, we proceeded on the West African Coast with our services to Accra, Ghana, via Benin Republic, and Togo. In all of our operations since 1981, our quest has always been to extend the frontiers of comfort, safety and customers-satisfaction. We maintain a constant line of communication, feed-back and inter-action with our esteemed customers to enable us to continuously improve on our customer-service.
I like to welcome all our customers and visitors to our newly re-vamped website. EFEX EXECUTIVE is a service provider to our highly esteemed customers, hence it is my duty to ensure that we are able to satisfy the needs, requirements and concerns of our customers. Our staffs are trained to be customer friendly, and we want our website to be informative, exciting and interactive to all users.
It is our wish for the website to be as interactive as possible to our customers and website users, so I wish to ask you to please communicate with us always. Please like us on Facebook as well as send us your views and comments via E-mail, Facebook and Twitter. Our company believes both in growth and continuous improvement.
We need to grow in accordance with the wishes and suggestions of our
customers and stakeholders. Kindly join us in this process by
regularly communicating with us on this website and social media
accounts. A website is never a completed job but a
work-in-progress.Together with your observations and comments, we
will continue to improve on this website. Once again, welcome to our
world, and we believe that you are part and parcel of EFEX EXECUTIVE
world because without you, we will not exist. Enjoy!
Engr. Isaac I.Uhunmwagho Chairman/CEO
Our Mission is To provide sound and comfortable vehicles using experienced and customer-friendly drivers and staffs for our travellers to enjoy every trip with Efex Executive, treat our valued customers with the hospitality they deserve and hence look forward to their next travel.
Our Vision is to continue exploring new frontiers of 5-Star treatment of comfort, safety and pleasure for our customers as they travel in our vehicles and as we provide other hospitality channels.
Our Policy at EFEX EXECUTIVE it to ensure the safety and comfort of our customers and to meet their needs in the highest quality possible. We hold this values in highest regard and these is embellished in each and every one of our staff. Our focus is on customer satisfaction and we do that by training ALL our personnel to understand that our customers are the real owners of our business. Hence, our emphasis remains on safety, quality service and customer satisfaction. We also adopt this safety and comfort policies to our hotel and hospitality arms.
Safety At EFEX Executive, we take safety and training very seriously and have instituted a number of policies and procedures to ensure that everyone in the company — especially our drivers — understand its importance. Training After extensive interviews and background checking process, driver applicants are invited to attend the Efex’s training program. Our in-depth training is designed to maximize the success of each trainee.
We are unique in that our training consists of both classroom and on-the-road sessions, and it trains for the following: defensive driving technique Dispatch procedures Client relations Vehicle safety and inspection Driver safety Minimum 6 hours each quarter of refresher training is used to reinforce concepts and maintain important skills Vehicle Age – All vehicles are new (no vehicle on our fleet is older than 3 years!) Maintenance – State of the art Maintenance Management is given to every vehicle in our fleet